Quality
Every item in Transformglass.com is created by artist Betsy Mead in her Transformations
studio. All designs (unless otherwise noted) are original and created from a unique
assortment of the finest glasses. Some pieces incorporate metals such as copper and fine
silver. Please note that each item is one-of-a-kind; a variation in color and form amongst
similar items is natural, inevitable, and desirable. Indeed, that factor is what makes
each piece unique. Guarantee
and Return Policy
We want you to be completely satisfied with your purchase from Transformations, and to
enjoy Betsy's creations for years to come. If you are not satisfied with your purchase
please return it in its original condition within 30 days from the date of shipping to
receive a full refund of the item’s price (shipping charges are not refundable). A
credit will be posted to your credit card account by the end of the next credit cycle. If
you have received an item as a gift we will provide you with Transformations credit for
the amount paid.
Returns
Glass breaks! To be protected in case of a loss during shipping, please insure any
returned items at the full retail amount. Package items securely in a box. Do not ship
items in a letter or padded shipping envelope. Please include the original packing slip
and ship to:
Elizabeth G. Mead
Transformations - Returns
6931 Western Ave NW
Washington, DC 20015
Shipping Policy
We ship via USPS Priority mail and UPS Ground. Our items are securely packaged to avoid
any damage. Shipping and handling charges are shown at every individual item page.
Payment and Security Information
Transformglass.com accepts Visa, Mastercard, American Express, Discover and Paypal. We use
PayPal for secure online credit card transactions. You do not need a PayPal account to
complete a credit card transaction at Transformglass.com. Your credit card statement will
show a charge from Transform.
Privacy Policy
All the information you provide at Transformglass.com will only be used by us to process
your order and communicate with you. We do not share, rent or sell any customer
information. |
